Learning hard and “soft” skills through Internships

Ben Lyons Co-Director of Intern Aware, a British-based campaigning organization that promotes the rights and interests of young people entering the professional world, answers questions posed by Cassandra Davis educationtoday’s editor during his visit to the OECD 2013 Forum.

educationtoday: What kinds of skills do today’s graduates need to succeed in the labour market? Should students acquire skills to meet labour-market demands or to fulfill their own aspirations?

As well as theoretical knowledge, most employers require the strong soft skills such as commercial awareness, communication, teamwork, problem-solving and organisation that can be gained through work-related learning. The crisis has exposed the fact that students are worse off in countries where education is overly academic and institutions are failing to equip students with the skills they need for the labour market. With a greater focus on the hard and soft skills developed through individually tailored apprenticeships and internships, meeting labour market demands and fulfilling a young person’s aspirations need not be mutually exclusive.

educationtoday: Do you see greater opportunities for interns who have advanced technology-based skills?

It is evident today that in every sector a good knowledge of technology is needed and young people who don’t have these skills are going lose out. Skills are often referred to as being “generic”; however, there is a need for specialisation across all sectors, from arts to accountancy.

educationtoday: What is your take on the MOOC revolution? Do you think online virtual training could eventually reduce internships?

I’m skeptical of the MOOC revolution in relation to internships. Whilst some work can be done virtually, many of the soft skills from an internship – whether it’s meeting new people who might help with future job opportunities, or learning office conduct – are not going to be developed  if the intern is working hundreds of miles away. Embedding interns into a team is also beneficial for both parties, potentially bringing new ideas to the group, and helping employers judge if the intern would make a good “fit” with the organisation’s work culture.

educationtoday: How would you counter the claim that internships are just a way for businesses to get free labour? What can be done to reduce or eliminate this perception of exploitation?

Exploitation is a genuine problem that has been exacerbated by the economic crisis.  In Germany a survey has shown 81% of trainees are doing tasks done by regular staff, while the European Youth Forum estimates three-quarters of European interns receive insufficient payment to cover the cost of the internship. High-quality internships that are remunerated are shown to be extremely beneficial to both the intern and organisation. As internships represent the bridge between education and work; a diverse pool of interns is needed to ensure that employers are getting the best people, and this requires payment and recruitment based on merit.

educationtoday: University education is becoming prohibitively expensive in the US; in other places, students choose not to go to university because they feel they are not academically equipped.  What, then, can these students do to improve their chances in the labour market? Is vocational education now a viable alternative?

In today’s world we can only compete at the highest level if both tertiary education and vocational training are accessible and if they receive sufficient investment to be high quality. Vocational education is a viable alternative; however, in many countries such as the UK there has been a snobbish attitude towards VET and a consequence is a shortage of skills in sectors like manufacturing and engineering. In Germany, where VET is considered a credible path, many students go on to well paid, highly skilled jobs. Governments, businesses and educational institutions all need to raise their game and work more closely together. For example, businesses should have more input into vocational courses and funding for training colleges should be partially dependent on the institutions achieving high levels of employment.

Links:

OECD Skills Strategy 
OECD Skills Surveys
Give youth a chance
Working with youth
Vocational Education and Training - Learning for Jobs
Apprenticeships and Workplace Learning

Photo credit: Young people waiting for job interview / @Shutterstock

Competitions: the secret to developing and measuring skills?

Interview with David Hoey, Chief Executive Officer of WorldSkills International
by Cassandra Davis and Julie Harris, Editors, Educationtoday

“A high-performing athlete is the result of his or her training,” he explained during a break at the OECD Forum in Paris in May, focusing in on the question of how one benchmarks skills development and acquisition. “A well-trained athlete will perform well. But how do you measure ‘well’? Competitions draw out real excellence. By creating international skills competitions, deep learning can be demonstrated and witnessed. But more than that, competitions introduce fun into the process with games, introduces a healthy competitive spirit, and raises both levels and training. At WorldSkills, we’ve instituted a ranking and a scoring system, at the individual, sector and country levels.”

If we didn’t know better, we’d returned to the first Olympic games.

David Hoey, Chief Executive Officer of WorldSkills International spoke to us of the international skills extravaganza (WorldSkills Leipzig 2013) going on now, between 2-7 July. Over 200,000 people and representatives from upwards of 50 countries will be walking through the doors in Leipzig, attending the main and side events, witnessing some of the stellar skills and talents of the world’s top carpenters, graphic designers, technologists, robotic engineers, hairdressers, plumbers and more (46 skills in all).

But let’s learn more about David’s thoughts on the skills of today and tomorrow.

educationtoday: We’ve heard that 65% of today’s students (in the United States) will work in jobs that do not yet exist. Given this, what would you say the most important skills are to develop going forward?

David Hoey: I agree with this statistic. Traditional skills are not the future. Green and sustainability skills, for example, is a whole new area that requires both the traditional and a multi-discipline and a multi-skill approach.

educationtoday: Is there a big rise in the need for technical skills?

DH: Definitely. Look at the products consumers use today. They are born out of multi-disciplinary teams (concept, design, production). Look at what we are using, and how that drives what we will need to use. These needs are driving innovation and development. If we do not have a wider pool of creative and technically skilled individuals (and by this I mean those who can conceive product innovation and development, those who can design these needs-driven, future-oriented products and solutions, and those who can produce such products and solutions), then our economies will suffer and progress will be stilled by the shortfall. 

Take a look, for example, at wireless networks in developing countries. This is just one example of a need developing (communication, learning, getting help), but the development of the solution (creation of a wireless network) not being logical or straightforward. The solution was leap-frog, and around, rather than linear. Would you have thought to create a wireless network in Africa? Would you have been able to do it?

educationtoday: What is your take on the MOOC (massive open online course) revolution?  Is it a threat to vocational education?

DH: We’re seeing a move to online delivery, that’s true. But you still have to demonstrate competency and excellence. At WorldSkills International, we run skills competitions to show skills competency. MOOCs is another method for developing skills, but the proof is in the pudding.

At WorldSkills, we provide the ability for countries to benchmark themselves against other countries, and provide individuals the opportunity to showcase their competency excellence – moving beyond a binary system of “competency or not”.

I’ll give you an example of what these competitions do. Finland hosted the WorldSkills competition in 2005. Do you know what happened? 70% of its youth increased VET (vocational education and training) enrolments from 37% to 44%. That’s a lot of youth deciding to develop their skills.

We want to show young people that a career in skills trades technologies is a very good option. If you can find people who can do something with their hands, put them together with design people and technicians, and by this I mean technicians with knowledge of both mechanics and design, then you’re in a great place. We need people who can do, in addition to those who can conceive and talk about their ideas.

educationtoday: Is there such a thing as a universal set of skills that is valued nearly everywhere? If so, what does that skill set look like? 

DH: Team work, project management, costing. These are but a few. But it’s not the individual skills. It’s the combination with traditional skills (reading, writing, arithmetic) that makes the whole package so powerful.

Links:
WorldSkills International 
OECD work on skills
OECD work on Vocational Education and Training
OECD Skills beyond School reviews: Austria and Germany
International Conference: “Skilling the Future – VET and Workplace Learning for Economic Success”, Leipzig, Germany (during the WorldSkills Leipzig 2013 event).
Barbara Ischinger, Director for Education and Skills: Global Award for Leadership in Education and Workforce Development   
Follow #GSx2013 @OECD_edu for coverage on twitter and livestreaming
Related blog post: Skills on Show
Photo credit : Flickr