Learning hard and “soft” skills through Internships

Ben Lyons Co-Director of Intern Aware, a British-based campaigning organization that promotes the rights and interests of young people entering the professional world, answers questions posed by Cassandra Davis educationtoday’s editor during his visit to the OECD 2013 Forum.

educationtoday: What kinds of skills do today’s graduates need to succeed in the labour market? Should students acquire skills to meet labour-market demands or to fulfill their own aspirations?

As well as theoretical knowledge, most employers require the strong soft skills such as commercial awareness, communication, teamwork, problem-solving and organisation that can be gained through work-related learning. The crisis has exposed the fact that students are worse off in countries where education is overly academic and institutions are failing to equip students with the skills they need for the labour market. With a greater focus on the hard and soft skills developed through individually tailored apprenticeships and internships, meeting labour market demands and fulfilling a young person’s aspirations need not be mutually exclusive.

educationtoday: Do you see greater opportunities for interns who have advanced technology-based skills?

It is evident today that in every sector a good knowledge of technology is needed and young people who don’t have these skills are going lose out. Skills are often referred to as being “generic”; however, there is a need for specialisation across all sectors, from arts to accountancy.

educationtoday: What is your take on the MOOC revolution? Do you think online virtual training could eventually reduce internships?

I’m skeptical of the MOOC revolution in relation to internships. Whilst some work can be done virtually, many of the soft skills from an internship – whether it’s meeting new people who might help with future job opportunities, or learning office conduct – are not going to be developed  if the intern is working hundreds of miles away. Embedding interns into a team is also beneficial for both parties, potentially bringing new ideas to the group, and helping employers judge if the intern would make a good “fit” with the organisation’s work culture.

educationtoday: How would you counter the claim that internships are just a way for businesses to get free labour? What can be done to reduce or eliminate this perception of exploitation?

Exploitation is a genuine problem that has been exacerbated by the economic crisis.  In Germany a survey has shown 81% of trainees are doing tasks done by regular staff, while the European Youth Forum estimates three-quarters of European interns receive insufficient payment to cover the cost of the internship. High-quality internships that are remunerated are shown to be extremely beneficial to both the intern and organisation. As internships represent the bridge between education and work; a diverse pool of interns is needed to ensure that employers are getting the best people, and this requires payment and recruitment based on merit.

educationtoday: University education is becoming prohibitively expensive in the US; in other places, students choose not to go to university because they feel they are not academically equipped.  What, then, can these students do to improve their chances in the labour market? Is vocational education now a viable alternative?

In today’s world we can only compete at the highest level if both tertiary education and vocational training are accessible and if they receive sufficient investment to be high quality. Vocational education is a viable alternative; however, in many countries such as the UK there has been a snobbish attitude towards VET and a consequence is a shortage of skills in sectors like manufacturing and engineering. In Germany, where VET is considered a credible path, many students go on to well paid, highly skilled jobs. Governments, businesses and educational institutions all need to raise their game and work more closely together. For example, businesses should have more input into vocational courses and funding for training colleges should be partially dependent on the institutions achieving high levels of employment.

Links:

OECD Skills Strategy 
OECD Skills Surveys
Give youth a chance
Working with youth
Vocational Education and Training - Learning for Jobs
Apprenticeships and Workplace Learning

Photo credit: Young people waiting for job interview / @Shutterstock

The role of unions in developing a skilled workforce

by Randi Weingarten
President, American Federation of Teachers

As we slowly recover from the worst economic recession since the 1920s, labour markets around the world remain turbulent. We are facing more social and economic inequality with wages stagnating and many people dropping out of the workforce entirely.

How can the American Federation of Teachers and other trade unions around the world help?

First, unions should be viewed as part of the solution, not as something to overcome. Labour-management collaboration is essential to developing skilled workers and, in turn, to creating better jobs and higher salaries. Workers need to be represented at the bargaining table and—regardless of the trade or profession—unions can be an important partner. That is the key to developing a flexible, smart workforce ready and equipped to be full partners with management.

If our workforce is going to thrive in the 21st century, we need to begin by changing much about our approach to education—from inside the classroom and larger school environment, to how we care for children, to how labour and management work together across the world.

In every country, a flourishing economy requires a strong education foundation as well as the ability to innovate and to communicate. It also requires teachers who are prepared and supported on every level and who are invested in helping students succeed in school and in life.

In Singapore, for example, where I spent time with teachers and students earlier this year, schools are focused on growth and achievement. However, as I observed numerous diverse groups of children deeply engaged in learning, I saw nothing that could be construed as “teaching to the test”—something that educators in the United States continue to contend with. In Singapore and in other countries with high-performing education systems, schools have listened to their teachers and collaborated with them to ensure the best education practices are implemented.

Additionally, the OECD can work with education unions to collaborate on important skills-developing issues, including:

• Global teaching standards—These include guidelines to ensure high-functioning, well-prepared, continuously improving teachers in every classroom. However, teachers cannot do this alone. They should be given the continuous support and respect they deserve –which, in large part, means treating education as a shared responsibility.
• Educational  equality—We can address issues of educational inequality worldwide through expanding and enhancing the successful efforts of countries in which every child receives a good education regardless of economic status. We also need to level the playing field for poor children by ensuring the availability of early childhood education and wrap-around services. We can address these issues before they become significant obstacles to learning.
• Curriculum—Ensuring a well-rounded, robust curriculum that prepares students for the future is essential to advancing workforce preparation. A child’s studies should focus on accessing and sorting information to solve complex problems and develop higher-level thinking skills, as opposed to finding answers to simple questions learned by rote. Businesses can help prepare students through mentoring and internships, while at school we can offer more project-based learning to ensure the mastery of skills sets.
• Models of collaboration—The OECD and unions can disseminate examples of labour and management working together to solve problems. Sharing best practices and successful partnerships can help lead to greater and more effective co-operation.

Education by itself will not address the jobs crisis, nor can education by itself address inequality. But without education, the fight for jobs and fair societies cannot be won. We’re excited to take part in the process.

Links:
Trade Union Advisory Committee to the OECD (TUAC)
American Federation of Teachers
See also: OECD Skills Strategy

Visit our interactive portal on skills: http://skills.oecd.org

More blogs with Randi Weingarten:
‘An obligation to systematise success’
‘Internationalist, not isolationist’
Photo credit: Child hands on top of each other / Shutterstock

Taking stock of education and skills: the youth perspective

With his vantage point at the helm of the largest youth platform in the world, European Youth Forum (YFJ) President Peter Matjašič is well placed to assess the state of education and skills across Europe. Indeed, the YFJ represents millions of young people by way of national councils from Iceland to Azerbaijan, lobbying such important international bodies as the European Union, the Council of Europe and the United Nations to adopt policies that are in the best interests of European youth.

Educationtoday met with him at the OECD Forum to get his views on the state of young people's education and skills across the continent today.

educationtoday: How can today's students and young workers prepare themselves for rapidly evolving labour markets? 

Peter  Matjašič: The YFJ has been working on education since its inception fifteen years ago, focusing on quality and equality of access. We have a holistic view of education. Formal education must be supplemented by non-formal education, by which I mean you still have an organised activity, but one that is not organised by universities or colleges but by youth organisations, for example. Plus informal learning, which is what you gain from life experience.

Education is not necessarily enough. What we strive for is what we call youth autonomy. And to make the transition to the labour market, there are certain tools, such as internships.

The Youth Guarantee is another measure to ensure no young people are out of employment, school or training for more than four months. It means there are public programmes that ensure young people can get an internship or be retrained.

educationtoday: How do you ensure companies don't simply use internships as a means to get skilled young workers at little cost? 

Matjašič: First of all, for us it was important to put things into perspective. To do this, we carried out a survey of 4 000 interns across Europe last summer. We found the majority of interns enjoy being an intern, but at the same time they are aware of their precarious status. So, internships can be good tools if they're managed properly. For example, interns should be paid at least the minimum wage of the country they work in. To ensure this, we developed the European Quality Charter On Internships and Apprenticeships and pushed EU policymakers to propose it. The commission picked it up and will present a proposal themselves.

educationtoday: You mentioned entrepreneurship. This involves a certain measure of independent-mindedness and creativity. How do you think schools can better equip young people with these qualities?

Matjašič: The so-called life skills, or soft skills, are not being acquired through education. The value of peer-to-peer education you get in youth organisations is immense. Education needs to be hands-on with analytical thinking, which tends to be more the case in Northern Europe, whereas in Southern Europe teaching is often more ex-cathedra, where students simply learn what the teacher tells them. And this model in times of crisis fails young people in that studying hard is no longer enough to get a job.

I would also add that the way society sees entrepreneurship needs to be changed. Today, too many young people see it as solely about profit.

educationtoday: To what extent do you feel there is a skills mismatch today in Europe? 

Matjašič: The problem is in part because there's a disconnect between education and jobs. But at the same time, we aim to foster autonomous and active citizens. We don't want young people to be told, for example, they have to study mechanics because that's where jobs are. They need to be informed to make the right decisions. Proper career orientation in schools is key.

educationtoday:  Do you think there is a problem of over-skilled or over-educated young people today?

Matjašič: From a technical perspective, in terms of the level of education they have, yes. However, if you look at the actual knowledge young people have, I have my doubts as to whether they're over-skilled. They're definitely over-educated for certain things. But I would say it's more up to the individual today. People feel they need a master's degree because a bachelor's is not good enough anymore, so you have a proliferation of degrees, which makes them less valuable. The knowledge is no longer the focus, and I see this as a danger. We don't want education to just be a tool to enter the labour market

educationtoday: What can be done to ensure young people today have a broad education that allows them to be active citizens? 

Matjašič: Non-formal education, informal learning and volunteering need to be recognized. People can then have specific knowledge from formal education and life skills from youth organisations, for example. Interdisciplinary approaches are also important.

Links:
European Youth Forum
OECD Skills Strategy
OECD Forum 2012
Photo credit: OECD Video Invest in skills to boost jobs and growth